Brandon Faicco
- Total activity 69
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 36
Activity overview
Latest activity by Brandon Faicco-
Brandon Faicco created an article,
Create a System Recording
In your Voice Portal navigate to Admin > System Recordings Click the button: Here we will discuss the setting needed to creating a new system recording. Each one of these se...
-
Brandon Faicco created an article,
Create an Announcement
An announcement is used to play an informational message to a caller. After the message is played, the call will proceed to its destination. This can be used in place of an IVR if multi-destination...
-
Brandon Faicco created an article,
Create an IVR
An IVR (Interactive Voice Response or Auto Attendants) allows you to play a recording and prompt callers to key options, such as “press 1 for sales, "press 2 for the company directory." This effect...
-
Brandon Faicco created an article,
Setting Up International Calling
At this time Arbeit Voice does not have any native capability to do international calling and it requires an integration with a service provider capable of completing these calls. Create a Flowr...
-
Brandon Faicco created an article,
Create a New Message
Creating the Message When you want to create a new message, the first thing you're going to do is navigate to Call Scripts > Messages. Click "Add" down at the bottom. The message creation wi...
-
Brandon Faicco created an article,
Create a Campaign
You can watch the video attached or follow the guide below for steps on how to create a campaign on Arbeit Dialer. Once you've gone through the process of creating a message and a call sc...
-
Brandon Faicco created an article,
Upload a Call List
In Arbeit Dialer, you will often need to import a list of numbers to call. Follow the steps below to successfully upload a call list. Note: To prevent any unforeseen problems with the import...
-
Brandon Faicco created an article,
Create a Call Script
A call script is used to bundle messages together. The call script serves two main functions: Can play a different message depending on whether a live party or a voicemail picks up. Can p...
-
Brandon Faicco created an article,
Change Caller ID
Before you decide to change your Caller ID, we recommend you ask yourself three questions: Do you have Regional Caller ID (RCI's) or hide Caller ID checked? Is your caller ID number diffe...
-
Brandon Faicco created an article,
Why am I getting a low number of contacts?
If you feel like you aren't getting the appropriate number of contacts for the rate you are running your dialer, this guide is for you. This will help you double check your settings in Arbei...