Click

How To's

• Integrations & Pulling Up Accounts In Collection Software With Click
• Applying A Disposition To A Call
• Leaving A Voicemail In Click Agent
• Configuring A Headset For Agents
• Renew a call list
• Add A Number To Your Do Not Call List

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FAQ's

• Agent Authentication failing
• Call cards are not showing for Agent

Click Manager Step by Step Guide

• Adding Agents
• Adding Agent Groups
• Creating Campaigns
• Administration
• Uploading a Call List
• Starting a Campaign

Click Mini Agent Walkthrough

• Settings
• Making Calls
• Leaving a Voicemail (If Applicable)
• Copying & Pasting (If Applicable)
• "Don't Call Account"
• Blind Transfer

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Click Full Agent Walkthrough

• Settings
• Making Calls
• Leaving a Voicemail (If Applicable)
• Dispositioning - "Apply"
• Dispositioning - "Apply and Finish"
• Blind Transfer

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