Before making calls, you want to make sure your audio device is setup properly; Settings > Audio Configuration > you will map out your USB headset in both spots as well as making sure your volume levels are up.
If you are using our Voicemail feature, you will want to set that up as well before making calls; Settings > Voicemail Messages > you will click ‘add new message’ > ‘record’ > name your voicemail > ‘Save.’
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